Best Western Plus The Connaught Hotel and Spa
客人怎麼說
Good location, a bit away from the main road so we weren't disturbed but only a 10 minute walk to town/the beach. Spacious room (executive double) for us and baby and all her paraphernalia. Responsive and kind staff, the WhatsApp contact was particularly helpful. Nice pool and spa. Good breakfast options.
Hmtw
2024年10月
Location of the hotel was great for the BIC and sea. Staff were welcoming and helpful. Reception and eating areas were very nice. I loved the gin bar. Bed was comfy and it had a nice little balcony. The spa was good and not busy. Pool was a decent size. Breakfast buffet was very nice. We had a pleasant stay.
Nicola
2025年5月
The room had a balcony which was nice it was clean decor good bed comfortable staff friendly and mostly helpful except we were not aware the that the doors would be locked at 11 and couldn't get an answer from the telephone number we saw on the door. we found a door open round where the bar was and managed to get in that way but if we hadn't have seen it open we could have been stuck outside which was a worry there were 3 other guests also trying to get in. The night porter was very busy in the bar and it seems his phone wasn't working ?? Otherwise we had a great stay breakfast was lovely too.
Dawn
2025年4月
All staff (reception/bar/housekeeping/night porter) were absolutely brilliant at responding to our requests and concerns. Bar and lounge areas superb. Fire places all lit and very cozy.
Drake
2024年12月
Friendly & attentive staff, efficient & professional service & willing to go above & beyond. Fantastic 3 course dinners in the beautiful brasserie on a half board stay. Never felt rushed. Great that there's a separate breakfast room too & both have access & seating to the lovely, well kept outside gardens. Great location, both to town & the beach.
Gavenas
2024年6月
The Lady at the bar and serving the meals was absolutely amazing!!...also Breakfast was superb and again the lady at Breakfast wonderful,helpful couldnt do enough for you!!
Miles
2025年6月
All staff were very friendly and welcoming. The food in the restaurant for dinner was excellent. We booked massages in the spa, which were so good, and nice to have a heated pool which wasn’t too packed. Only a 10-15 min walk to the main shops, as it was lovely to see the Christmas market and winter garden light display.
Karen
2024年12月
Very comfy and quiet room. Great staff food from the Restaurant was a very good standard. Breakfast was a good standard with very little queuing for your table and Tea and Coffee boughtbto your table straight away which compared to other hotels is unique. Great location with good local facilities within walking distance. Spa was a good standard.
Martin
2023年2月
The room was a lovely size lovely and clean, the shower was good, it was lovely to have a balcony, I liked the button service to book a taxi at reception , the taxi service was amazing The staff were lovely, very helpful when needed, The what's app chat is a really good way to communicate with the staff especially when there's no one around, and I really liked that you could also tx the hotel to book you a taxi to pick you up and bring you back to the hotel, and tx if you required daily room service or needed anything extra or not, the choices for breakfast was very good a nice range, lovely staff very helpful and smiley ,it was a peaceful stay ☺️
Burns
2024年9月
Lovely spacious room with fridge, so able to keep a pint of fresh milk for my early morning cup of tea in bed 😁 tea/coffee/kettle in room too. Great shower and air con. Breakfast very nice! Well cooked, plenty of choice, can’t fault it! Lovely outdoor area to enjoy a drink in the sunshine. Liked & used the pool, didn’t use sauna or steam rooms. Jacuzzi would have been nice but out of use due to boiler being replaced.
Karen
2025年4月
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