Best Western Plus The Connaught Hotel and Spa

Good location, a bit away from the main road so we weren't disturbed but only a 10 minute walk to town/the beach. Spacious room (executive double) for us and baby and all her paraphernalia. Responsive and kind staff, the WhatsApp contact was particularly helpful. Nice pool and spa. Good breakfast options.

The room had a balcony which was nice it was clean decor good bed comfortable staff friendly and mostly helpful except we were not aware the that the doors would be locked at 11 and couldn't get an answer from the telephone number we saw on the door. we found a door open round where the bar was and managed to get in that way but if we hadn't have seen it open we could have been stuck outside which was a worry there were 3 other guests also trying to get in. The night porter was very busy in the bar and it seems his phone wasn't working ?? Otherwise we had a great stay breakfast was lovely too.

Friendly & attentive staff, efficient & professional service & willing to go above & beyond. Fantastic 3 course dinners in the beautiful brasserie on a half board stay. Never felt rushed. Great that there's a separate breakfast room too & both have access & seating to the lovely, well kept outside gardens. Great location, both to town & the beach.

All staff were very friendly and welcoming. The food in the restaurant for dinner was excellent. We booked massages in the spa, which were so good, and nice to have a heated pool which wasn’t too packed. Only a 10-15 min walk to the main shops, as it was lovely to see the Christmas market and winter garden light display.

The room was a lovely size lovely and clean, the shower was good, it was lovely to have a balcony, I liked the button service to book a taxi at reception , the taxi service was amazing The staff were lovely, very helpful when needed, The what's app chat is a really good way to communicate with the staff especially when there's no one around, and I really liked that you could also tx the hotel to book you a taxi to pick you up and bring you back to the hotel, and tx if you required daily room service or needed anything extra or not, the choices for breakfast was very good a nice range, lovely staff very helpful and smiley ,it was a peaceful stay ☺️