Best Western Plus The Connaught Hotel and Spa

Good location, a bit away from the main road so we weren't disturbed but only a 10 minute walk to town/the beach. Spacious room (executive double) for us and baby and all her paraphernalia. Responsive and kind staff, the WhatsApp contact was particularly helpful. Nice pool and spa. Good breakfast options.

Very comfy and quiet room. Great staff food from the Restaurant was a very good standard. Breakfast was a good standard with very little queuing for your table and Tea and Coffee boughtbto your table straight away which compared to other hotels is unique. Great location with good local facilities within walking distance. Spa was a good standard.

All staff were very friendly and welcoming. The food in the restaurant for dinner was excellent. We booked massages in the spa, which were so good, and nice to have a heated pool which wasn’t too packed. Only a 10-15 min walk to the main shops, as it was lovely to see the Christmas market and winter garden light display.

It was very good location, food was fantastic, the staff specially the manager was amazing and very friendly and helpful.

The hotel is located about 300 yards from the cliff and lift to the beach and near several bars and restaurants. There is a car park although the spaces are tight and limited.The room was comfortable and clean although tissues were not replaced,The balcony door would not open when we arrived, it was eventually usable but broken.The bar area was comfortable however the common areas were tired and could do with a makeover. Breakfast was good and plentiful albeit that a wedding party on our first morning continually emptied the platters as soon as they were brought from the kitchen, it appeared they were making sandwiches for their return journey. A service charge was added to the bar bill even though there was no service and, as is usual, in UK bars we had to go to the bar to get drinks, when we queried this the charge was removed.